Legal
Privacy Policy
Effective Date: 1 January 2026 · Last Updated: 1 September 2026
Axis Roadways ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our logistics and road freight services. By using our website, you agree to the practices described in this policy.
01
Information We Collect
- When you submit an enquiry or request a quote through our website, we collect personal information such as your name, email address, phone number, company name, and shipment details (origin, destination, cargo type, weight).
- We may also automatically collect certain technical data when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This data is collected through standard web server logs and analytics tools.
02
How We Use Your Information
- To respond to your enquiries and provide freight quotations, booking confirmations, and shipment updates.
- To process and manage your logistics and transportation requests across our road freight network.
- To send you relevant communications about our services, route updates, or promotional offers — only where you have provided consent.
- To improve our website, services, and customer experience based on aggregated usage data.
- To comply with applicable legal obligations under Indian law, including the Information Technology Act, 2000.
03
Sharing of Information
- Axis Roadways does not sell, rent, or trade your personal information to third parties.
- We may share your information with trusted logistics partners, transporters, and warehouse operators strictly to fulfil your shipment requirements.
- We may disclose information to government authorities or law enforcement agencies when required by law or court order.
- Any third-party service providers we engage (e.g., IT support, analytics) are bound by confidentiality obligations and may only use your data to perform services on our behalf.
04
Data Retention
- We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.
- Enquiry and shipment records are typically retained for a period of seven (7) years for accounting and legal compliance purposes.
- You may request deletion of your personal data at any time by contacting us, subject to our legal retention obligations.
05
Cookies & Tracking
- Our website uses cookies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device.
- We use essential cookies (required for the website to function) and analytics cookies (to understand how visitors use our site).
- You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
06
Data Security
- We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
- All data transmissions on our website are encrypted using SSL/TLS technology.
- While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
07
Your Rights
- You have the right to access the personal information we hold about you and request a copy.
- You may request correction of inaccurate or incomplete personal data.
- You may withdraw consent for marketing communications at any time by contacting us or using the unsubscribe link in our emails.
- To exercise any of these rights, please contact us at the details provided below.
08
Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
- We encourage you to review the privacy policies of any third-party websites you visit.
09
Changes to This Policy
- Axis Roadways reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
- We encourage you to review this policy periodically to stay informed about how we protect your information.
10
Contact Us
- If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
- Axis Roadways S. No. 18 to 22, Behind Bank of India, Ringnwada, Daman - 396210 Email: axisroadways@gmail.com Phone: +91 93761 74944